How to resend activation email
To re-send the activation email for a virtual card, follow these steps.
Samuel Riad
Last Update 6 months ago
Log in to your company account on https://bitaqa.app. Locate the card you want to send the activation email for by using the search fields at the top
![](https://tawk.link/643aae3c31ebfa0fe7f87a1c/kb/attachments/xxyRoFHvwb.png)
Tick the card you want to re-activate, and select Deactivate from the list of actions. Then click Apply to selected items.
![](https://tawk.link/643aae3c31ebfa0fe7f87a1c/kb/attachments/YiNrwmfaY0.png)
Confirm the deactivation by clicking the Execute action button
![](https://tawk.link/643aae3c31ebfa0fe7f87a1c/kb/attachments/cFDeyM00ys.png)
Now activate the card again by ticking the checkbox, and this time selecting Activate from the list of actions
![](https://tawk.link/643aae3c31ebfa0fe7f87a1c/kb/attachments/g31g_jHPaX.png)
Click Apply to selected items and confirm. Within a few minutes the card owner will receive an activation email.